What car is suitable for me ?

If you are looking for sturdy and safe car without spending so much of money then Ambassador is an ideal car for you. The only problem is that it is slow and noisy car. If you are looking for a modern faster car but still budget conscious then Maruti Suzuki Esteem is a good option. If you no problem with budget then you can go for Opel Astra or Mitsubishi cars and if you want to travel in style then off course, there is nothing better than Mercedez. If you are travelling in a small group or with a family then Tata Sumo is a good value for money with almost similar problems as Ambassador. The better option is Toyota Qualis. We can also offer you 4X4 vehicles like Tata Safari if you need such kind of vehicle. If you are travelling with a large group then we have 10, 18, 27 & 35 seater coaches as well.

What does your price include ?

Our price includes practically everything viz. Driver (with his boarding and lodging), fuel, parking, insurance and all taxes unless specified otherwise. You don't have to pay anything extra pertaining to car.

How do you calculate mileage and no. of days ?

The mileage and no. of days are calculated from our garage to garage in city. In case you leave car at any other place than from where you have rented then no. of days and mileage will be calculated up to our office in city where you rent it.

What are your payment terms ?

You can pay us in advance through bank remittance or otherwise, you can pay us on arrival in cash or through credit card or traveller cheques. In certain cases we may ask you to pay us in advance as a condition. Shortly, we shall also accept secured online credit card payment.

What happens if I have to cancel or change my reservation ?

Normally, there is no problem and there is no penalty for that. But, in certain circumstances where we ask for advance payment as a condition, it may levy cancellation or amendment charges which we shall let you know at the time you make booking.

What will happen if I have to change my tour programme during the trip ?

This is possible and in case of longer duration, we shall work out additional charges and let you know at the time when you make changes and in case of lesser no. of days we shall let you know the refund amount due to you which will be paid to you.

Is the boarding and lodging of driver included in the price and will he be at our disposal all the time ?

Yes, the boarding and lodging of driver is included in the price but they normally expect some tips after they have provided you satisfactory service which is off course not obligatory. Normally, our driver will be at disposal you can start your trip at any time in the morning and even use till late evening. For example if you occasionally use him from 6 AM to 10 PM, it is o.k. if it is not everyday.

Can you quote me in other currencies ?

We can quote you in US Dollars, Euros, Indian Rupees or even other acceptable foreign currencies.

Why should I hire car from you ?

State Express is a leading car / coach rental company recognized by Dept. of Tourism, Govt. of India and member of Indian Association of Tour Operators and Travel Agents Association of India. We have been providing this service for more than two decades and we have lot of repeated clients who have been absolutely satisfied with our services. We may not be the cheapest car rental company but we definitely provide quality and reliable service at reasonable price.

Can I get any discount if I need car for longer duration ?

If you require car for more than two weeks, we can work out a special cost for you which may be far lower than the price quoted here. It also depends on the period when you want to rent. You can send us your travel itinerary and we can send you price on that basis which at times may be much cheaper.

Can I get a car on per k.m. rate ?

Yes, we can provide you all cars on per k.m. basis as well but normally in that case, parking and all taxes are charged extra and there is a condition of minimum chargeable mileage which varies from city to city.

If I still need any additional information what should I do ?

Just click here and tell us what you want to know.

Do you provide any other services besides car rentals ?

We provide all travel services including air tickets, tour packages, rail tickets, hotel booking etc. besides car & coach rentals.